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Impound / Storage
If your vehicle is behind the fence, you cannot access it without prior authorization. Weather your vehicle was towed due to an impound or accident, you cannot walk behind the fence to access personal belongings or take photos. You MUST make an appointment! Due to security and liability purposes, this is mandatory for EVERYONE! It will be considered TRESPASSING if not given explicit authorization
We are an Authorized Vendor through the Pennsylvania State Police
We provide Towing Services 24 / 7
If your vehicle was towed in, you will need to call and make an appointment to come during office hours to access your vehicle/relate information.
** Tow Truck Operators and Towing / Recovery Staff are typically dispached through the PA State Police. **
This Staff DOES NOT have the authority to give anyone acess to the shop, tow yard, property, vehicles, etc.
All vehicles towed from accident scene or impounded must be brought to the shop and logged in properly by office staff; during office hours. Vehicles will NOT be released to owners, other towing companies/shops after hours/weekends/holidays.
*NO EXCEPTIONS*
A vehicle is considered "Impounded" and charged Impound Rates when:
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PSP suspects potential DUI/DWI,
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Vehicle was found not to be properly registered insured, inspected, or driven by a properly licensed driver
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Left abandoned due to a mechanical breakdown, stuck, or left in an unauthorized or illegal area unattended for any amount of time.
The following Fees are listed as a "general idea" of the cost of service due to a vehicle being impounded. Individual Tow/Storage Bills will be discussed during phone consultation. All fees will need to be paid in CASH ONLY.
NO CREDIT CARD OR VIRTUAL PAYMENTS ACCEPTED
*NO EXCEPTIONS*
* Prices vary due to labor, holiday / weekend, distance*
Frequently Asked Questions
Q: When can I come pickup my vehicle?
A: You must schedule an appointment during office hours. Depending on the reason your car was impounded will determine what you need to do to have the vehicle released. PSP may have requested a "hold" on the vehicle.
Impound due to Suspected DUI: Typically no hold; make an appointment/pay the towing/storage fees, sign required paperwork, bring Photo ID
Impound due to Registration and/or insurance: Go online and renew, print out updated proof of legal documents to BRING with you during your appointment, pay tow/storage bill.
Impound due to Abandoned Vehicle: Proof of ownership, Photo ID, pay tow/storage bill.
Q: Can I have someone else pick up my vehicle?
A: Yes, with prior authorization arrangements. Person that the vehicle is being released to will assume all liability for the vehicle, bring required items, pay tow/storage fee.
Q: Can I get something from my vehicle?
A: If there is something "LIFE SUSTAING", you can give our staff authorization to retrieve. If you have prescription medication or a medical device. Money, phones, keys, etc. are all considered personal property and may be obtained when you pick up the vehicle. Additional fees may apply for staff to provide additional services so that you can obtain items.
Q: "Hello, my car was impounded Saturday night, can I come pick it up on Sunday because I have work Monday morning and I need my car?"
A: No. The office is not open on Weekends. You will need to schedule an appointment during office hours. It would cost you ALOT MORE to get 2 employees to come to work on their day off than it would cost you to be late for work or take off. You are expected to make arrangements.
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